Terms of Use

These Terms of Use (the “Terms”) govern your download, access to and use of PlayScout’s mobile games, the website at playscout.co, and any other related service provided by PlayScout that links to these Terms (collectively, the “Services”). The Services are provided by PlayScout Studios Oyun Yazılım Pazarlama Anonim Şirketi, a company established in Türkiye with its registered office at Halaskargazi Mah. Halaskargazi Cad. No: 38-66E, İç Kapı No: 215, Şişli, Istanbul 34371, Türkiye (“PlayScout,” “we,” “us” or “our”).

By downloading, installing, accessing or using a Service, or by clicking a button that indicates acceptance, you agree to these Terms. If you do not agree, do not use the Services. If you are using a Service on behalf of an organization, you represent that you have authority to bind that organization; in that case, “you” includes the organization.

Our Privacy Policy explains how we process personal data. App-store, platform, payment-provider and feature-specific terms may also apply. If a specific offer or feature includes additional terms, those terms form part of your agreement. If there is a conflict, the more specific terms control, except where applicable law requires otherwise.

1. Eligibility and Minors

You may use the Services only if legally permitted in your country and not prohibited under applicable law. You must provide any consent, permission or authorization required for purchases or platform use. The Services are intended for a general audience and are not directed to children under 13, or a higher minimum age where local law requires it. If you are under the age of legal majority, your parent or legal guardian must review and agree to these Terms and supervise your use. App-store age or content ratings do not by themselves mean PlayScout directs the Services to children. Parents and guardians are responsible, to the extent permitted by law, for a minor’s use and purchases made through a device or platform account under their control.

2. Limited License

Subject to these Terms, PlayScout grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable license to download, install and use the Services solely for your own non-commercial entertainment on a compatible device. This is a license, not a sale. No ownership is transferred. Except where law expressly permits it, you may not copy, distribute, publicly display or perform, modify, adapt, translate, create derivative works from, rent, sell, sublicense, reverse engineer, decompile, disassemble or attempt to derive source code from any part of the Services.

3. Access, Progress and Platform Accounts

A PlayScout account is not required for every Service. A Service may assign an app-specific identifier or create a game profile and use an app store, operating system, game platform or cloud service to save, restore or synchronize progress and entitlements. You are responsible for your device and platform-account security. Scores, rankings, selected mascot or profile attributes, frames, medals and similar achievements may be visible to other users. Progress, settings and entitlements may not transfer between operating systems, stores, devices, regions or versions unless expressly supported. Do not rely on the Services as the sole storage location for information of independent value. You must not sell, rent, share, transfer or commercially exploit any identifier, account, progress, entitlement or access, except through an authorized feature.

4. Purchases, Ad Removal and Virtual Items

4.1 Platform Purchases

In-app purchases are processed by Apple, Google or another platform provider, not directly by PlayScout. The platform may determine payment methods, billing, taxes, currency conversion, cancellation and refund procedures. Except where law or platform rules require otherwise, purchases are final and non-refundable; refund requests should generally go to the platform. Nothing limits statutory consumer rights that cannot lawfully be waived.

4.2 Ad Removal and Other Purchases

A Service may offer a one-time “Remove Ads” or “Premium” purchase. Unless the purchase screen says otherwise, it removes interruption advertising; optional rewards or bonus videos may remain. Consumable products such as coin packs may be separate. An offer is not a subscription unless expressly stated. The price, functionality and availability shown at purchase control. Eligible purchases may be restorable through the relevant platform account, subject to platform records and compatibility.

4.3 Virtual Items and Rewards

Coins, hints, level assists, time extensions, rewards, streak benefits, profile features, cosmetics, frames, medals and other digital features are “Virtual Items.” They are licensed for limited use, not sold as property, have no real-world monetary value and cannot be redeemed outside the Service. Unauthorized transfer or exchange is void and may result in suspension. Subject to mandatory law, we may correct balances and modify, rebalance, limit or discontinue Virtual Items and offers. Parents or guardians are responsible for platform purchase controls and authorized minor purchases, subject to law.

5. Advertising and Third-Party Services

The Services may display interruption ads and optional rewarded videos and may integrate with app stores, advertising networks, analytics providers, social platforms and other third parties. Their terms and privacy notices apply. PlayScout does not control third-party content, products, services, availability, security or practices except as required by law. Ads are not endorsements. You must not manipulate ad impressions, rewarded-ad completion, attribution, purchase validation or other third-party systems.

6. Acceptable Use

You must not, and must not assist another person to:

• use the Services unlawfully, fraudulently or against another’s rights;
• cheat, exploit errors, manipulate outcomes, automate gameplay or use bots, scripts, mods or unauthorized software;
• circumvent access controls, security, advertising, purchase, eligibility or technical limits;
• probe vulnerabilities, gain unauthorized access, intercept communications, introduce malware, overload or disrupt systems;
• scrape or commercially use Service data without authorization;
• copy, distribute, sell, rent, sublicense, display or commercially exploit the Services or content except as permitted;
• remove proprietary notices, impersonate PlayScout, misrepresent affiliation or submit false information;
• use payment credentials without authorization, commit chargeback fraud or manipulate entitlements;
• submit malicious, unlawful, infringing, abusive or deceptive material; or
• use the Services for commercial advertising, solicitation, gambling, wagering or an unauthorized purpose.

We may investigate violations and cooperate with platforms, providers or authorities where lawful and reasonably necessary.

7. Feedback and Communications

For ideas, suggestions, bug reports or feedback, you grant PlayScout a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free right to use, reproduce, modify, distribute, create derivative works from and otherwise exploit it for any lawful purpose without payment or attribution. This does not transfer ownership of personal data. Unless agreed in writing, feedback and support communications are not confidential. You represent that you may provide submitted material and that it is lawful and non-infringing.

8. Intellectual Property

The Services and related software, code, gameplay systems, mechanics, levels, artwork, animations, designs, characters, text, music, audiovisual material, databases, trademarks, logos, documentation, Virtual Items and other content are owned by or licensed to PlayScout and protected by law. Except for the limited license in Section 2, all rights are reserved. PlayScout and Service names, logos and branding are trademarks or trade names of PlayScout or its licensors.

9. Updates, Changes and Availability

We may provide updates, upgrades, additional content or new versions, which may be required. Compatible devices and internet access may be needed for downloads, cloud backup, purchase validation, advertising and features. We may change, rebalance, add, remove, suspend or discontinue features, offers, Virtual Items, advertising formats or a Service. We do not guarantee uninterrupted, secure or error-free availability. Where mandatory law requires notice, continued access, a refund or another remedy, we will comply.

10. Entertainment and Wellness Disclaimer

The Services are for entertainment. Statements about relaxation, focus, memory, pattern recognition, cognitive exercise or similar benefits are general marketing language, not medical, psychological, therapeutic or health advice. The Services are not intended to diagnose, treat, cure or prevent a condition.

11. Suspension and Termination

You may stop using or uninstall an app. Uninstalling may not cancel purchases, delete provider-held data or trigger a refund. We may suspend, restrict or terminate access for a breach, legal, security or operational risk, fraud, abuse or discontinuation. Where required, we will provide notice and an opportunity to remedy. On termination, your license ends. Provisions that should survive remain effective.

12. Privacy

Our Privacy Policy explains personal-data processing and your choices. Required privacy consents are requested separately and are not a condition of accepting these Terms unless processing is necessary for a feature you request.

13. Disclaimers

Nothing excludes a warranty, remedy or consumer right that cannot lawfully be excluded. Subject to that, and to the maximum extent permitted by law, the Services are provided “as is” and “as available.” PlayScout disclaims implied warranties including merchantability, satisfactory quality, fitness, title, non-infringement and uninterrupted operation. We do not warrant that expectations will be met, progress or data will never be lost, defects will always be corrected or the Services will be free from harmful components.

14. Limitation of Liability

Nothing excludes liability for death or personal injury caused by negligence, fraud, wilful misconduct or gross negligence where it cannot be limited, mandatory consumer obligations or other liability law does not permit us to exclude. Subject to that, PlayScout and its affiliates, directors, officers, employees, contractors, licensors and service providers are not liable for indirect, incidental, special, exemplary, punitive or consequential damages or loss of profits, revenue, business, opportunity, goodwill, data, progress or Virtual Items. Aggregate liability will not exceed the greater of (i) amounts paid for the affected Service during the prior six months or (ii) EUR 50, unless mandatory law requires more. Limitations apply only to the extent permitted by law; EEA, UK and Swiss consumers retain mandatory protections.

15. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless PlayScout and its affiliates, directors, officers, employees and contractors from third-party claims and reasonable costs arising from your unlawful or fraudulent use, infringing submissions or material breach. This does not apply to PlayScout’s own breach, negligence or unlawful conduct and does not limit non-waivable consumer rights.

16. App-Store and Platform Terms

16.1 Apple App Store

For an Apple download, these Terms are between you and PlayScout, not Apple. Apple is not responsible for the Service, maintenance or support. PlayScout is responsible for product liability, legal compliance, consumer-protection and intellectual-property claims. Apple and its subsidiaries are third-party beneficiaries of this Section. Apple media-services and standard end-user-license terms also apply.

16.2 Google Play and Other Platforms

For Google Play or another platform, its terms, distribution rules, refund procedures and end-user-license terms apply in addition to these Terms. The platform is not a party unless its terms say otherwise.

17. Governing Law and Disputes

Before formal proceedings, contact support@playscout.co so we can try to resolve the issue informally; this does not delay statutory deadlines or urgent relief. These Terms are governed by the laws of the Republic of Türkiye. Istanbul courts and enforcement offices have jurisdiction except where mandatory consumer law permits or requires another forum or the law of your habitual residence. Turkish consumers retain rights before Consumer Arbitration Committees, Consumer Courts and mandatory mediation. EEA, UK and Swiss consumers retain mandatory protections and access to courts required by law.

18. Changes to These Terms

We may update these Terms for changes in Services, law, platform requirements or practices. We will post updates at playscout.co/terms and revise the Effective Date. For material changes we will provide notice or request acceptance where required. Changes do not retroactively reduce rights in completed purchases where prohibited. Continued use constitutes acceptance where permitted; otherwise stop using the affected Services.

19. General

Entire agreement. These Terms, the Privacy Policy and supplemental terms are the agreement and supersede prior understandings. Severability. Invalid provisions are enforced to the lawful extent or severed; the remainder continues. No waiver. Delay or failure to enforce is not a waiver. Assignment. You may not assign without written consent; we may assign in a financing, reorganization, merger, acquisition, asset transfer or by law, subject to consumer protections. Force majeure. We are not responsible for events beyond reasonable control except where law provides otherwise. No third-party beneficiaries. Except Apple and its subsidiaries under Section 16.1, none are created. Headings. Headings are for convenience; “including” means “including without limitation.”

20. Contact Us

PlayScout Studios Oyun Yazılım Pazarlama Anonim Şirketi
Halaskargazi Mah. Halaskargazi Cad. No: 38-66E, İç Kapı No: 215
Şişli, Istanbul 34371, Türkiye
support@playscout.co
playscout.co
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